Smart Booking Window

Terms & Conditions

Please read these terms carefully before making any booking inquiry, payment, or travel-related request through Smart Booking Window.

Clear terms for smoother travel planning.

These conditions cover bookings, payments, cancellations, refunds, documents, vendor responsibilities, website use, and liability.

Questions? Contact Us

Introduction

Welcome to Smart Booking Window. By accessing or using our website and travel-related services, you agree to follow these Terms & Conditions. Please read them carefully before making any booking inquiry or payment.

These Terms & Conditions apply to all visitors, customers, travel partners, and users of our website and services.

Acceptance of Terms

By using this website, you confirm that:

  • You are legally eligible to use our services.
  • You agree to comply with these Terms & Conditions.
  • You accept all policies mentioned on the website.

If you do not agree with any part of these terms, please do not use our website or services.

Services Offered

Smart Booking Window provides travel-related services, including:

  • Thailand tour packages
  • Vietnam tour packages
  • Hotel bookings
  • Airport transfers
  • Luxury travel services
  • Yacht bookings
  • Private pool party arrangements
  • Luxury car rental services
  • Travel planning assistance
  • Customized holiday packages

All services are subject to availability and confirmation.

Booking Policy

Bookings are confirmed only after:

  • Receipt of payment
  • Availability confirmation
  • Final booking approval from our team or service providers
Smart Booking Window reserves the right to refuse or cancel bookings due to:
  • Non-availability
  • Incorrect pricing
  • Incomplete information
  • Suspicious transactions
  • Operational limitations

Payment Terms

Customers agree to pay all booking charges according to the agreed payment schedule.

Important Payment Conditions
  • Prices may change without prior notice.
  • Full payment may be required before travel dates.
  • Delayed payments may lead to booking cancellation.
  • International transaction charges, if any, shall be borne by the customer.
  • Payments once processed are subject to applicable cancellation and refund policies.

Cancellation & Refund Policy

Cancellation requests must be submitted in writing through email or official communication channels.

Refund eligibility depends on:

  • Hotel policies
  • Airline rules
  • Third-party vendor policies
  • Tour package conditions
  • Time of cancellation

Some bookings may be non-refundable or partially refundable. Smart Booking Window is not responsible for refund delays caused by airlines, hotels, banks, or third-party service providers.

Travel Documents & Visa Responsibility

Customers are fully responsible for:

  • Passport validity
  • Visa approvals
  • Immigration documents
  • Travel permits
  • Health certificates
  • Travel insurance
Smart Booking Window is not liable for:
  • Visa rejection
  • Immigration issues
  • Denied boarding
  • Incomplete travel documentation

Travellers are advised to verify all travel requirements before booking.

Pricing Disclaimer

All prices displayed on the website are subject to:

  • Availability
  • Currency fluctuations
  • Seasonal demand
  • Government taxes
  • Airline fare changes
  • Supplier pricing updates

Final pricing will be confirmed before booking confirmation.

Third-Party Services

Smart Booking Window works with hotels, airlines, transportation providers, yacht operators, local activity vendors, and other travel partners.

We do not directly control all third-party services. Therefore, we are not responsible for:

  • Flight delays
  • Hotel service issues
  • Transportation disruptions
  • Third-party operational failures
  • Accidents or losses caused by vendors

Users agree to follow the terms and conditions of third-party service providers.

User Responsibilities

Users agree:

  • Not to misuse the website.
  • Not to submit false information.
  • Not to attempt unauthorised access.
  • Not to engage in fraudulent activities.
  • To provide accurate booking details

Any misuse of the website may result in restricted access or legal action.

Limitation of Liability

Smart Booking Window shall not be held liable for:

  • Direct or indirect losses
  • Travel interruptions
  • Missed flights
  • Hotel cancellations
  • Natural disasters
  • Political situations
  • Pandemic-related disruptions
  • Personal injuries
  • Financial losses

All travel decisions are made at the customer's own risk.

Intellectual Property Rights

All website content, including:

  • Text
  • Logos
  • Images
  • Designs
  • Graphics
  • Branding materials

belongs to Smart Booking Window and may not be copied, reproduced, or distributed without written permission.

Website Accuracy

We try to keep all information updated and accurate. However, some content may occasionally contain:

  • Pricing errors
  • Typographical mistakes
  • Outdated details
  • Inaccurate information

Smart Booking Window reserves the right to correct, modify, or remove any information without prior notice.

Privacy Policy

By using our website, you also agree to our Privacy Policy regarding the collection and use of personal information.

Changes to Terms & Conditions

Smart Booking Window reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice.

Users are encouraged to review this page regularly.

Contact Information

Company Smart Booking Window
Address F-17 Naraina Vihar, New Delhi, India

For any questions regarding these Terms & Conditions, please contact us directly.

Travel Made Simple & Stress-Free

Travel Packages Designed Around You

We specialize in Thailand & Vietnam travel packages with clear pricing, complete itinerary planning, comfortable stays, and full support at every step.

Why Choose Us

  • ✔ Specialized in Thailand & Vietnam
  • ✔ Transparent pricing & planning
  • ✔ Easy booking process
  • ✔ Dedicated support team